Shipping Methods

Delivery is organized by UPS, Monday through Saturday, depending on the option selected by the Customer upon validation of their Order.

The delivery consists in transferring to the Customer physical possession of the Products (the “Delivery”).

The Delivery charges which apply to the Order are those mentioned on the Site upon placing the Order in "Delivery and returns".

By way of exception, the risk is transferred to the Customer once the Product is handed over to the carrier when said carrier is commissioned by the Customer and not by AG Contemporary LLC.

The Delivery shall be made to the delivery address provided by the Customer, bearing in mind that this must be the Customer’s residential address, or that of a natural or legal person of their choice (delivery made to their business). Delivery cannot be made to hotels or P.O. boxes.

In the event that the Delivery cannot be made as planned, AG Contemporary LLC will make every effort to find a secure location to drop off the Product. If unable to do so, the Product shall be returned to AG Contemporary LLC’s warehouse upon receiving the Product.

AG Contemporary LLC delivers the Orders within maximum 15 (fifteen) business days for a Delivery to metropolitan France and maximum 25 (twenty-five) business days for international Delivery, the delay being counted down from the day after Order confirmation. The day after a collection is placed online and throughout the month of December, the time of Delivery may be increased by an additional 10 (ten) days, depending on the amount of Orders received.

So as to observe the agreed delivery time, the Customer must make sure they have provided accurate and complete information concerning the Delivery address (including, in particular: street no., building no., staircase no., access codes, names and/or numbers on the intercom, etc.).

AG Contemporary LLC shall not be held liable for a delay in delivery which is not a result of its personal act or of a case of force majeure (as defined below).

In the event of a delay in Delivery, the Customer may request and obtain cancellation of the purchase, including all amounts paid when the Order was placed, within a maximum 14 (fourteen) days of making said request. Notwithstanding the aforementioned, AG Contemporary LLC is not liable for the harmful consequences due to a late delivery, as only the Product can be reimbursed by AG Contemporary LLC, excluding all other forms of compensation.

UNITED-STATES / UPS / 5 WORKING DAYS / 20 USD PER ORDER

NEW-YORK CITY DELIVERY / 10 USD PER ORDER

EUROPE DELIVERY / 65 USD PER ORDER BY USPS

Easy Returns & Exchanges

A failure by the Customer to respect the present GTC shall prohibit AG Contemporary LLC from refunding the concerned Products. Given the specificity of the products, no hand-made fur items can be returned or exchanged unless the item is flawed (accepted attentively by our team). In any case, return fees are charged to the customer, even if the Product delivered to the Customer is different from the one ordered or is defective. Except in exceptional circumstances please sent an e-mail to: info@furdeluxe.store